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Information for MTC Homeowners and Residents |
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Madison Towne Centre Contact Information
For most matters concerning Madison Towne Centre, including maintenance requests, landscaping, pool keys, clubhouse and pool pavilion rental, pest control, etc., please write to the MTC postal address or contact a representative for the respective village in which you reside. If you are looking to submit a maintenance request, please refer to this frequently asked question. The MTC postal address is: 301 Sunset Blvd, Madison, AL 35758 Village representatives may be reached directly at:
Maintenance If you have a maintenance issue, please contact one of the following representatives:
Landscaping If you have a landscaping issue, please contact one of the following representatives:
Pest Control If you wish to schedule an appointment for indoor pest control, or have questions or concerns related to pest control, please contact the representative for your village:
Knology Services MTC has what Knology refers to as a "bulk account", with individual residential accounts for residents who have puchased additional services. We are not managed under Knology's commercial account division. To order additional cable services, contact Knology and make sure they are aware that you are part of MTC's bulk account. The price you pay for your residential account should be discounted by the amount the association pays for your basic cable. MTC's point of contact in the Knology sales office is:
        Doug Hendrick For issues involving billing, service, and everything else not involving adding or removing services, call Knology's primary support line at 256-533-5353. When talking to a Knology service representative, if you do not have your own personal account number (e.g. if you have an Internet or phone account), then tell them you are part of "Madison Towne Center bulk account #866124". Clubhouse Rental If you wish to rent the clubhouse or pavilion, please contact Donna Babbitt at Realtor Information If you are a mortgage officer or real estate attorney looking for financial information such as dues status, fees, and/or mortgage questionnaires, please contact the treasurer (Jonathan Phillips). Other MTC Issues For all other MTC issues, please contact one of the representatives for your village. City of Madison Contact Information MTC resides in the city of Madison, district 6. If you have a city issue, feel free to contact either our council representative or the mayor. If you have a law enforcement issue such as animal control or to report vandalism, please contact the police department. The dispatch office of the Madison police department may be reached at 772-7190. The Madison animal control department may be reached at 772-5694. Our city council representative is Larry Vannoy. Our mayor is Paul Finley. |