Madison Towne Centre
Information for MTC Homeowners and Residents

Frequently Asked Questions about Madison Towne Centre

The following paragraphs are intended to provide simple answers to common questions about Madison Towne Centre. For more complete information, refer to the MTC By-Laws.

How is MTC managed?

The villages are governed by a board of directors consisting of nine unpaid volunteers. Each village is ideally represented by at least one representative. The board in turn employs a property management service to handle daily affairs.

The board of directors convenes annually in May (sometimes later) to reconstitute itself and approve a budget for the upcoming fiscal year.

The board meetings are held at the clubhouse. Refer to the calendar for the schedule.

Typical activities for the board and/or a property manager including tracking work orders from residents, obtaining and approving bids for repairs, scheduling routine maintenance and landscaping, managing dues collection and accounting, and enforcement of regulations.

How much are my monthly dues, and where do I send them?

Refer here for information about MTC monthly dues.

What's the difference between dues and special assessments?

"Dues" are the monthly payments that keep Madison Towne Centre functioning. They are designed to cover normal operational costs as well as fund maintenance activities. The dues levels are determined by the board of directors, but may not be increased by more than 10% a year without a majority vote by the residents.

"Special assessments" are non-reoccurring special charges that may be needed from time to time as circumstances dictate. For example, if a major repair must be performed immediately, and the cost of the repair is larger than the village's available funds. All special assessments must be approved by a majority vote within the village.

What property is private, and what's public?

As a whole, Madison Towne Centre is private property. It was originally developed as a private community and exempt from certain city codes governing housing density, curbs, sidewalks, lights, street materials, etc. When the subdivision to our north was built, the city of Madison accepted Sunset Boulevard into their maintenance plan, with the caveat that MTC would still be responsible for the cobblestone bricks and other non-code decorative aspects of the street. Thus as it stands now, the main road through Madison Towne Centre is a public street, but the roads and parking lots inside the villages are owned by MTC. The city of Madison fixes potholes and replaces the streetlight bulbs along Sunset Blvd, and MTC pays to fix potholes and maintain the lights inside the villages.

As a homeowner, you own your unit and any ground your structure and its driveway sits directly atop of. (The actual details of ownership are complicated, vary by unit type, and are more completely described in the MTC Condominium Declaration and By-Laws.) You do not own the land surrounding your unit, nor any trees residing nearby.

For patio homeowners and townhouse homeowners, your driveway is yours, and you are responsible for repairing it. The streets and curbs belong to the association, however, and maintaining them is a community obligation. Other private elements that must be maintained by the owners are the pergolas in Stone Meadow and the wood stairs and landings in Waters Edge.

It's important for homeowners to understand that MTC is not responsible for repair and maintenance of unit-dedicated utilities. All homeowners are responsible for the electrical lines, breaker box, and all lines entering your unit. You are also responsible for water lines from the water meter into your unit. You are responsible for the sewer lines from where your line joins the main common line. Keep in mind that repairs to electrical, water, and sewer lines can be expensive, especially in case of fire or water damage. Your homeowner insurance policy should provide necessary coverage.

Do I need my own insurance policy?
I have a patio home. Do I pay for repairs to the other villages?

No. Though MTC is legally a single organization, each village is financially independent. From the dues they collect, each village contributes funds to pay for common operational expenses. Whatever is left stays in the village to pay for repairs and other village-specific expenses

The dues for each unit are set with this in mind. For example, the monthly dues for Stone Meadow and Waters Edge owners are considerably higher than their monthly operational expenses, since additional funds are needed to cover their shared maintenance obligations. Millstone/Brookstone dues hover right around the monthly operational expenses, since each homeowner is responsible for maintaining their own unit.

Who cuts the grass and prunes the shrubs? Can I do it?

Upkeep of the lawn, shrubs, and trees is the responsibility of the association. Depending on the current landscaping contractor and other factors, pruning, mowing, or weed control may be performed at intervals longer than you would prefer. In general, such work will be done eventually, but if you would like to mow or prune around your own unit before the contractor gets to it, you are more than welcome to do so.

If your unit includes a fenced back yard, landscaping maintenance within that yard is your responsibility.

Who repaints and repairs the buildings? Can I do it?

The MTC board of directors solicits bids for repairs to both common areas and the villages with shared maintenance responsibilities. Only licensed and bonded contractors are permitted to perform such work. This is both to insure quality and avoid liability issues arising from volunteer labor. Individual Stone Meadow and Waters Edge homeowners may hire their own contractors for interior work, but may not do so for exterior repairs to shared buildings.

How do I get MTC to perform maintenance on my Waters Edge or Stone Meadow unit?

Contact MTC. Repair requests are handled by the property manager.

I've requested maintenance on my unit. Why hasn't it been done yet?

The village maintenance is handled by each village indepedently. Each village must contribute a portion of its dues revenue to the collective pot to handle common expenses such as landscaping and insurance. Whatever is left over is used to maintain the village.

Major maintenance such as repainting buildings and replacing siding often must be deferred until funds are available (occasionally via the quite unpopular special assessment), and there may be a schedule indicting the order in which buildings are to be refurbished. Of course, buildings weather at different rates, so the villages may not be able simply spend their limited maintanence funds on an evenly-distributed building rotation. Emergency repairs are always given priority. Factors such as units that being sold are also taken into acount.

When is garbage pickup?

Household garbage collection is provided by Madison County. All residents pay a monthly fee on their utility bill for this service.

Normal garbage pickup (NOT bulk debris) in MTC is curbside on Thursday mornings. Garbage must be in a sealed bag or a 32-gallon-or-smaller container. All boxes must be flattened. See Madison County Sanitation Department for more information. Note that the large, automated garbage bins are not available to us, due to the confined nature of our cul-de-sacs.

Recycling pickup is currently not available in our neighborhood.

See also the next question concerning large debris pickup.

Who will pick up my large debris, like mattresses and tree limbs?

On public streets, large debris pickup is normally contracted out by the City of Madison, and residents pay a fee for the service on their water bills. MTC residents do not pay this fee, and therefore do not receive this service from the city. Again, our small cul-de-sacs are the reason.

Each MTC village pays its landscaping contractor to haul away some large objects placed at curbside. The pickup day varies depending on when the contractor is here with their trailer. Contact a board member for the current schedule and rules, which may depend on the village.

In general, items that the contractor will pick up consist of items that can be easily placed on a trailer and are allowed by the landfill. These include appliances, mattresses, and furniture. Small debris such as clippings, grass, household garbage, etc. must in a box or bag.

The landscaping contractor will not pick up debris from construction, other contractor work, or remodeling.

Hazardous materials such as electronics, paint, and chemicals will not be picked up.

When in doubt about placing non-bagged objects out for curbside pickup, contact MTC first. When replacing objects like carpets, appliances, mattresses, air conditioner units, etc., you should make sure disposal of the original item is included in your purchase contract.

Can I build a picket fence, sun room, and/or paint my house orange?

No alterations to the exterior of any buildings are permitted without written board approval, and the charter of the board is to maintain the original design and appearance of the community.

Permission is regularly granted to build privacy fences around the back yards of patio homes, as long as the fence design is consistent with existing fences, and the boundaries do not exceed the basic footprint of the house.

Permission is regularly denied for modifications that the board feels may change the look & feel of the community, such as window air conditioning units, hot tubs, screen porches, exterior conduits, etc. Many of these items are explictly banned in the MTC Declaration and By-Laws.

Failure to get the board's approval for exterior modifications places you at risk of having to pay to restore the original appearance of the unit. Removal of trees and shrubbery also falls under this category, as they are considered common property.

Do we have pest control?

Yes. MTC has a pest control contract with The Bug Doctor. The exteriors of units are treated on a regular basis. Interior treatment is not provided by MTC.

Do we have a termite bond?

Yes. Our termite bond is with Orkin, and it is a repair bond. Orkin retreated every building in Madison Towne Centre, inside and out, in late 2000.

If you need a termite letter, please contact Orkin at 256-837-1657.

Do I have to pay for basic cable? How do I get additional cable services?

Basic cable from WOW! is included in your monthly dues; you do not have to pay extra for this. If you desire, you may order additional services from WOW!, such as premium cable channels, telephone service, and/or broadband Internet service.

To order additional cable services, MTC has a bulk account with WOW! to provide basic cable to your residence. If you wish to add additional services, contact WOW! 1-855-675-6200 and tell them you want to add additional services under a "bulk account under the name of Madison Towne Centre. The bulk account number is 19434610".

I don't have a driveway. Where do I wash my car?

Water faucets for use by all MTC residents are available in the clubhouse parking lot, and next to the traffic circle by the pavilion in Waters Edge.

Where do I park my boat, trailer, RV, etc?

MTC has limited parking facilities and relatively narrow streets and cul-de-sacs. Thus, residents are not permitted to keep boats, trailers, or recreational vehicles next to their units. There is a small fenced area in Waters Edge designated for this purpose, but space is available only on a first-come, first-served basis. If you own or intend to purchase a boat, trailer, RV, etc., you should plan on storing it at an off-campus commercial storage facility.

Where do I get a pool key?

Contact MTC to obtain a pool key. New keys cost $50 each, and are not legal to duplicate. Replacement keys also cost $50 each. (Note that these prices are subject to change.)

Can I rent the clubhouse for my party?

Yes. Click this link for more information about rentals.

Where do I get matching paint for Waters Edge?

As of Oct 2023, paint formulas for Waters Edge private element decking, stairs, doors, and rails are available at Sherwin Williams on Hwy 72.

The custom color labels are: Gloss Red Town Center Doors, Madison Towne Deck Handrail, and Madison Towne Deck Brown.

Contact MTC for more information.